Introduction
This notice explains how we collect and use your personal information when you:
- Visit our website (oakviewwindowsanddoors.co.uk)
- Interact with us for sales, marketing, or events
If you have questions, email us at sales@oakviewwindowsanddoors.co.uk.
Key Points
What information we collect:
- When you use our website or services, we collect personal information you share with us.
Sensitive information:
- We don’t collect sensitive information like racial background, sexual orientation, or religious beliefs.
Third-party information:
- We don’t collect information from third parties.
How we use your information:
- To provide and improve our services
- To communicate with you
- For security and fraud prevention
- To comply with laws
Information sharing:
- We share information in specific situations with service providers who help us operate our business.
Security:
- We take steps to protect your information, but no online method is 100% secure.
Your rights:
- Depending on where you live, you have rights regarding your personal information.
What Information We Collect
Information you provide us:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Contact preferences
- Billing addresses
- Payment card information
Information collected automatically:
- IP address
- Device information
- Browser type
- Operating system
- How you use our website
- Location data
How We Use Your Information
We use your information to:
- Deliver our services
- Answer your questions
- Send you information about our products
- Process your orders
- Enable communications
- Get feedback
- Send marketing messages (if you agree)
- Show relevant ads
- Protect our services
- Understand how people use our website
- Measure marketing effectiveness
- Protect people’s safety
Legal Bases for Processing
We only use your information when we have a legal reason:
- You gave permission
- To fulfill our contract with you
- For our legitimate business interests
- To meet legal obligations
- To protect someone’s safety
Who We Share Information With
Service providers who help us:
- Advertising services
- Cloud computing
- Communication tools
- Payment processors
- Social media platforms
- Website analytics and hosting
Other situations:
- During business transfers (mergers, acquisitions)
- When using Google Maps
- With company affiliates
- With business partners
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain website security
- Fix bugs
- Save your preferences
- Help with site functions
- Track analytics
- Display relevant ads
You can control cookie settings in your browser.
How Long We Keep Information
We keep your information as long as needed for the purposes in this notice or as required by law. When we no longer need it, we delete or anonymize it.
Information Security
We use security measures to protect your information, but no online method is 100% secure.
Children’s Privacy
We don’t knowingly collect information from children under 18.
Your Privacy Rights
In the EU, UK, and Switzerland, you have rights to:
- Access your information
- Correct mistakes
- Delete your information
- Restrict processing
- Data portability
- Object to processing
You can:
- Withdraw consent anytime
- Opt out of marketing
- Control cookies
Updates to This Notice
We’ll update this notice as needed to comply with laws. The updated version will show a new revision date.
Contact Us
Questions? Email: sales@oakviewwindowsanddoors.co.uk
Or write to: Oakview Windows and Doors Ltd 41A Station Rd, Morton Bourne, PE10 0NN United Kingdom
Reviewing Your Information
You may have the right to access, correct, or delete your personal information. To make such requests, contact us using the details above.
